Privacy Policy

This Privacy Policy describes how we, here at Frellathon, collect, store, protect, and use user data in compliance with relevant data protection regulations including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). It also outlines the rights users have in regard to their data, explains our data security measures, and provides details on third-party data sharing. We utilize Google Analytics solely to collect traffic data.

Please read this Privacy Policy carefully to understand how we handle your data. By using our services, you agree to this policy.

1. Data Collection and Usage

1.1 Types of Data Collected

  • Personal Information: We may collect personal information such as name, email address, postal address, or phone number if voluntarily provided by users.
  • Non-personal Information: We may collect non-personal information like browser type, operating system, pages visited, timestamps, and other data transmitted automatically during your interactions with our services.

1.2 Purpose of Data Collection

We collect and process user data for the following purposes:

  • To improve and enhance our services by analyzing user behavior and preferences.
  • To respond to user inquiries, requests, and provide customer support.
  • To send newsletters or promotional materials if users have explicitly requested or consented to receive them.
  • To comply with legal obligations or protect against inappropriate use or unauthorized access.

1.3 Lawful Basis for Processing

We ensure that data processing activities are supported by a lawful basis as required by data protection regulations:

  • Consent: If we process your data based on your explicit consent, you have the right to withdraw your consent at any time.
  • Contractual Necessity: We may process data necessary for the performance of a contract or to take pre-contractual steps.
  • Legal Obligations: We may process data to comply with applicable laws and regulations.

2. User Rights

2.1 Access, Correction, and Deletion

We respect your rights in regards to your personal data. Users are entitled to:

  • Access the personal information we hold about them and learn about how it is processed.
  • Request correction of any inaccurate or incomplete personal data.
  • Request the deletion of personal information when it is no longer necessary for the purposes it was collected or if you withdraw your consent, subject to any laws requiring retention.

Upon verification of a user’s identity, we will fulfill data subject requests within the applicable timeframes outlined in privacy regulations.

2.2 Objection to Processing

Users can object to the processing of their personal data if they believe it infringes upon their privacy rights. We will halt the processing of such data unless there are compelling lawful grounds for continuing.

3. Data Security

We implement appropriate technical and organizational measures to ensure data security, confidentiality, and integrity. Measures we undertake include:

  • Implementing access controls to restricted data on a need-to-know basis.
  • Encrypting sensitive data during transmission and storage.
  • Regularly monitoring our systems for vulnerabilities and promptly addressing any identified security issues.

4. Third-Party Sharing

We do not share your personal data with third parties unless it is necessary for the operation of our services or as required by law. In such cases, we ensure that any third-party recipients comply with the necessary data protection standards.

5. Data Retention

We will retain user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. International Data Transfers

Certain personal data may be transferred to and stored in countries outside the user’s own for the purposes stated in this Privacy Policy. We will ensure appropriate safeguards are in place to protect data during international transfers, as required by relevant data protection laws.

7. Children’s Privacy

Our services are not intended for individuals below the age of 16 without parental consent. If we become aware of collecting personal data from children without proper consent, we will take steps to remove the data promptly.

8. Updates to this Privacy Policy

We may periodically update this Privacy Policy. Any modifications will be posted on this page, and we encourage users to review it regularly to stay informed about how we handle their data.

9. Contact Us

If you have any questions about our Privacy Policy or your data’s protection, please contact our Data Protection Officer at [email protected].

If you have any questions, please Contact Us.

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